Trustpilot alternative for SaaS and digital products

A Trustpilot alternative that shows what customers did, not how they felt.

Review platforms are useful for some things. But if you sell a SaaS, a course, a boilerplate or directory listings, the setup can feel stacked against you: a handful of loud reviews define you, and the quiet happy majority never shows up. Refund Score flips that. Every sale is a vote, and the only way to lose points is someone actually wanting their money back.

Why founders and creators look for a Trustpilot alternative

We hear the same few things from founders again and again. A profile page appeared about their business without them asking for one. A couple of angry reviews, sometimes from people who never paid, set the tone for everyone who visits. Happy customers almost never write anything, so the rating says more about bad days than about the product. And the tools to manage all of that cost money.

None of that is about whether your product is any good. Your refund rate is. If people keep paying and almost nobody asks for their money back, that's the clearest proof there is that you deliver what you promise.

Refund Score vs a typical review site

General comparison. Every review platform works differently, so check the details of any you use.

How it works instead

1. Connect Stripe with a read only key. We count every successful sale, every refund and every chargeback. We can't see customer details or touch any money.
2. Get your score. 100 minus the share of sales where someone asked for money back. 3 refunds in 100 sales is a 97. It's private until you decide to show it.
3. Add the badge. A small, clean badge for your footer or pricing page, linking to a public page visitors can check. The ring colour shows how many sales sit behind the score.

Can I use both?

Of course. If your reviews are good, keep showing them. Refund Score sits happily next to them as the one number that can't be written, bought or argued with. If your reviews don't reflect the product, it gives visitors something more honest to look at.

Trustpilot is a trademark of Trustpilot A/S. Refund Score is not affiliated with or endorsed by Trustpilot.